Recall of Device Recall CS 8100 3D

According to U.S. Food and Drug Administration, this recall involved a device in United States that was produced by Carestream Health, Inc..

What is this?

A correction or removal action taken by a manufacturer to address a problem with a medical device. Recalls occur when a medical device is defective, when it could be a risk to health, or when it is both defective and a risk to health.

Learn more about the data here
  • Type of Event
    Recall
  • Event ID
    70649
  • Event Risk Class
    Class 2
  • Event Number
    Z-1378-2015
  • Event Initiated Date
    2015-01-08
  • Event Date Posted
    2015-04-03
  • Event Status
    Terminated
  • Event Country
  • Event Terminated Date
    2017-04-20
  • Event Source
    USFDA
  • Event Source URL
  • Notes / Alerts
    U.S. data is current through June 2018. All of the data comes from the U.S. Food and Drug Administration, except for the category Manufacturer Parent Company.
    The Parent Company was added by ICIJ.
    The parent company information is based on 2017 public records.
  • Extra notes in the data
    System,x-ray,extraoral source,digital - Product Code MUH
  • Reason
    Units device head descended unexpectedly.
  • Action
    The firm sent customers "Urgent: Medical Device Recall" letters, dated December 29, 2014. The letter described the problem, as well as, the actions to be taken. A Carestream Health service representative will contact customers to schedule a visit to inspect the affected devices. Questions or concerns should be directed towards the Carestream Customer Care Center in the U.S. at 1-800-328-2910.

Device

  • Model / Serial
    All serial numbers of affected devices.
  • Product Classification
  • Device Class
    2
  • Implanted device?
    No
  • Distribution
    Worldwide Distribution -- US, including the states of AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NV, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI, and WV; and the countries of India and Switzerland.
  • Product Description
    CS 8100 3D, CATALOG # (s): 5311162, 5311188. || Intended to produce complete or segmented tomographic digital panoramic X-ray images and three-dimensional digital X-ray images of the dentomaxillo-facial area to be used at the direction of healthcare professionals as diagnostic support for pediatric and adult patient.
  • Manufacturer

Manufacturer

  • Manufacturer Address
    Carestream Health, Inc., 1049 W Ridge Rd, Rochester NY 14615-2731
  • Manufacturer Parent Company (2017)
  • Source
    USFDA