Events

Recall of SYNAPSE PACS LLZ

According to U.S. Food and Drug Administration, this recall involved a device in United States that was produced by Fujifilm Medical Systems U.S.A., Inc..

What is this?

A correction or removal action taken by a manufacturer to address a problem with a medical device. Recalls occur when a medical device is defective, when it could be a risk to health, or when it is both defective and a risk to health.

Learn more about the data here
  • Type of Event
    Recall
  • Event ID
    75192
  • Event Risk Class
    Class 2
  • Event Number
    Z-0073-2017
  • Event Initiated Date
    2016-09-15
  • Event Status
    Open, Classified
  • Event Country
    United States
  • Event Source
    USFDA
  • Event Source URL
    https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfres/res.cfm?id=149629
  • Notes / Alerts
    U.S. data is current through June 2018. All of the data comes from the U.S. Food and Drug Administration, except for the category Manufacturer Parent Company.
    The Parent Company was added by ICIJ.
    The parent company information is based on 2017 public records.
  • Extra notes in the data
    System, image processing, radiological - Product Code LLZ
  • Reason
    Image data for a patients image may not be correct.
  • Action
    The firm, FMSU, sent a "Medical Device Correction" letter dated September 15, 2016 to its customers. The letter describes the product, problem and actions to be taken. The firm will install a patch that corrects the issue (Synapse IPSS v1.3.1.0 Patch).Customers with Version 4.0 may upgrade to version 4.4 (will not require the patch) or upgrade to 4.1, 4.2, or 4.3 and install the patch. FMSU will install the patch on the server remotely if your site uses Active Monitoring. Your notification that the patch was installed will be your service ticket. For sites not using Active Monitoring, FMSU will schedule a time to install the patch on your server. Questions or concerns, contact the FUJIFILM Customer Support Center at 1-888-FUJIMED (1-800-385-4633) Option #1. International callers can access the FUJIFILM Customer Support Center by calling 1-203-602-3580.

Device

SYNAPSE PACS LLZ
  • Model / Serial
    Software versions: 4.0.xxx, 4.1.xxx, version 4.2.xxx, version 4.3.xxx
  • Product Classification
    Radiology Devices
  • Device Class
    2
  • Implanted device?
    No
  • Distribution
    US Nationwide Distribution.
  • Product Description
    Fujifilm Synapse PACS, Software versions: 4.0.xxx, 4.1.xxx, version 4.2.xxx, version 4.3.xxx || Medical imaging and information management system, SYNAPSE allows the archiving and distribution of image information from all modalities
  • Manufacturer
    Fujifilm Medical Systems U.S.A., Inc.

Manufacturer

Fujifilm Medical Systems U.S.A., Inc.
  • Manufacturer Address
    Fujifilm Medical Systems U.S.A., Inc., 419 West Ave, Stamford CT 06902-6343
  • Manufacturer Parent Company (2017)
    FUJIFILM Holdings Corp.
  • Source
    USFDA