Recall of Siemens syngo.plaza

According to U.S. Food and Drug Administration, this recall involved a device in United States that was produced by Siemens Medical Solutions USA, Inc.

What is this?

A correction or removal action taken by a manufacturer to address a problem with a medical device. Recalls occur when a medical device is defective, when it could be a risk to health, or when it is both defective and a risk to health.

Learn more about the data here
  • Type of Event
  • Event ID
  • Event Risk Class
    Class 2
  • Event Number
  • Event Initiated Date
  • Event Date Posted
  • Event Status
  • Event Country
  • Event Terminated Date
  • Event Source
  • Event Source URL
  • Notes / Alerts
    U.S. data is current through June 2018. All of the data comes from the U.S. Food and Drug Administration, except for the category Manufacturer Parent Company.
    The Parent Company was added by ICIJ.
    The parent company information is based on 2017 public records.
  • Extra notes in the data
    system image processing radiological - Product Code LLZ
  • Reason
    Potential malfunction when using syngo.Plaza. on syngo.Plaza workplaces large studies can be loaded into the viewer if transferred from a dicom node or imported even while image transfer is not yet completed. in these situations more images of that study may exist which are not shown in the syngo.Plaza viewer.
  • Action
    Siemens Medical Solutions USA sent a Customer Safety Advisory Notice dated March 10, 2011 to the affected customer. The letter identified the product the problem and the action needed to be taken by the customer. The letter informed the customer of the potential issues and provides additional information on the implemented resolution. For further questions please call (610) 219-4834.


  • Model / Serial
    Model number 10592457
  • Product Classification
  • Device Class
  • Implanted device?
  • Distribution
    Nationwide Distribution New York
  • Product Description
    syngo.plaza || Image processing system
  • Manufacturer


  • Manufacturer Address
    Siemens Medical Solutions USA, Inc, 51 Valley Stream Pkwy, Malvern PA 19355
  • Manufacturer Parent Company (2017)
  • Source