Recall of nordicICE 2.3.14

According to U.S. Food and Drug Administration, this recall involved a device in United States that was produced by NordicNeuroLab AS.

What is this?

A correction or removal action taken by a manufacturer to address a problem with a medical device. Recalls occur when a medical device is defective, when it could be a risk to health, or when it is both defective and a risk to health.

Learn more about the data here
  • Type of Event
    Recall
  • Event ID
    78463
  • Event Risk Class
    Class 2
  • Event Number
    Z-2044-2018
  • Event Initiated Date
    2014-09-12
  • Event Status
    Open, Classified
  • Event Country
  • Event Source
    USFDA
  • Event Source URL
  • Notes / Alerts
    U.S. data is current through June 2018. All of the data comes from the U.S. Food and Drug Administration, except for the category Manufacturer Parent Company.
    The Parent Company was added by ICIJ.
    The parent company information is based on 2017 public records.
  • Extra notes in the data
    System, image processing, radiological - Product Code LLZ
  • Reason
    An error was discovered in the interpretation of certain dicom header tags that may lead to incorrect orientation labeling, and thus and indirect left-right, up-down or anterior-posterior flipping of images.
  • Action
    The firm notified their consignees by e-mail on 09/12/2014. Customers were informed of the reason for the recall, when the problem occurs, and what actions to take. Customers can perform a simple test by checking to see if there is a mismatch. Also, it is recommended that customers using BOLD and DTI, or other functionalities or workflows involving MPR switch to nordicBrainEx. Questions should be directed to NordicNeuroLab Customer Service at customerservice@nordicneurolab.com or 1-262-337-2909.

Device

  • Model / Serial
    Version 2.3.14
  • Product Classification
  • Device Class
    2
  • Implanted device?
    No
  • Distribution
    Worldwide Distribution -- USA, Australia, Denmark, China, France, Japan, Malaysia, Netherlands, USA, Poland, Sweden, Spain, Russia, India, Norway, Singapore, South Korea, United Kingdom, and Slovenia.
  • Product Description
    nordicICE 2.3.14 || Image processing software package used by trained professionals, including physicians and medical technicians.
  • Manufacturer

Manufacturer

  • Manufacturer Address
    NordicNeuroLab AS, Mollendalsveien 65c, Bergen Norway
  • Manufacturer Parent Company (2017)
  • Source
    USFDA