Recall of Device Recall Syngo.plaza

According to U.S. Food and Drug Administration, this recall involved a device in United States that was produced by Siemens Medical Solutions USA, Inc.

What is this?

A correction or removal action taken by a manufacturer to address a problem with a medical device. Recalls occur when a medical device is defective, when it could be a risk to health, or when it is both defective and a risk to health.

Learn more about the data here
  • Type of Event
    Recall
  • Event ID
    77456
  • Event Risk Class
    Class 2
  • Event Number
    Z-0168-2018
  • Event Initiated Date
    2017-05-22
  • Event Status
    Terminated
  • Event Country
  • Event Terminated Date
    2018-07-02
  • Event Source
    USFDA
  • Event Source URL
  • Notes / Alerts
    U.S. data is current through June 2018. All of the data comes from the U.S. Food and Drug Administration, except for the category Manufacturer Parent Company.
    The Parent Company was added by ICIJ.
    The parent company information is based on 2017 public records.
  • Extra notes in the data
    System, image processing, radiological - Product Code LLZ
  • Reason
    Siemens is releasing a non-medical software application lta incomplete archive check tool v1.0. it is intended to eliminate an issue that occurs during syngo.Plaza de-archiving from dicom lta. it has been defined that the number of de-archived images is less than the count of the archived images for the series. the issues were discovered through siemens global complaint handling system.
  • Action
    Siemens sent an Customer Information Letter dated May 17, 2017. Customers Instructions: If the device has been sold and therefore no longer in your possession, please forward this notice to the new owner. We would also request that you inform us of the identity of the device's new owner where possible. Please observe this safety notice and comply with the corresponding measure until the update has been fully completed. For further questions, please call (610) 448-6478.

Device

  • Model / Serial
    non-medical software application Check Tool V1 .0 (L TA Incomplete Archive Check Tool V1 .0)
  • Product Classification
  • Device Class
    2
  • Implanted device?
    No
  • Distribution
    Distribution to MN
  • Product Description
    Syngo.plaza, Picture Archiving and Communications System(PACS), Model 10863171 || Syngo.plaza is a Picture Archiving and Communication System (PACS) intended to display, process, read, report, communicate, distribute, store and archive digital medical images. It supports the physician in diagnosis and treatment planning. Syngo.plaza also supports storage and archiving of DICOM Structured reports. In a comprehensive imaging syngo.plaza integrates Hospital/Radiology Information Systems (HIS/RIS) to enable customer specific work flows. Syngo.plaza optionally uses a variety of advanced postprocessing applications.
  • Manufacturer

Manufacturer

  • Manufacturer Address
    Siemens Medical Solutions USA, Inc, 40 Liberty Blvd, Malvern PA 19355-1418
  • Manufacturer Parent Company (2017)
  • Source
    USFDA