Events

Recall of Device Recall CyberKnife Robotic Radiosurgery Systems

According to U.S. Food and Drug Administration, this recall involved a device in United States that was produced by Accuray Incorporated.

What is this?

A correction or removal action taken by a manufacturer to address a problem with a medical device. Recalls occur when a medical device is defective, when it could be a risk to health, or when it is both defective and a risk to health.

Learn more about the data here
  • Type of Event
    Recall
  • Event ID
    75891
  • Event Risk Class
    Class 2
  • Event Number
    Z-0865-2017
  • Event Initiated Date
    2016-12-06
  • Event Date Posted
    2016-12-21
  • Event Status
    Terminated
  • Event Country
    United States
  • Event Terminated Date
    2017-06-09
  • Event Source
    USFDA
  • Event Source URL
    https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfres/res.cfm?id=151606
  • Notes / Alerts
    U.S. data is current through June 2018. All of the data comes from the U.S. Food and Drug Administration, except for the category Manufacturer Parent Company.
    The Parent Company was added by ICIJ.
    The parent company information is based on 2017 public records.
  • Extra notes in the data
    Accelerator, linear, medical - Product Code IYE
  • Reason
    Accuray has become aware of a potential safety issue involving the possibility of electric shock during maintenance activities from the lon pump hv power supply at the back of the modulator cabinet. this issue is limited to certain g3, g4, and vsi models of the cyberknife¿ robotic radiosurgery system.
  • Action
    Accuray Incorporated sent an Urgent Safety Advisory Notification letter to all affected customers on December 1, 2016 by traceable method.. Letters identified the product, the problem, and the action to be taken by the customer. provided users with affected product and described the issue. The final resolution will result in a modulator cabinet inspection and installation of the Plexiglas cover - as necessary. Customers will be contacted by Accuray to schedule the inspection. Prior to this modulator cabinet inspection, inform all applicable personnel of the potential danger and need to closely follow electrical safety procedures. Customers with questions were instructed to contact Accuray Customer Support at 1-877-668-8667 or visit the Accuray Tehnical Solution Center at http://www.accuray.com/services-support or call: North America +1-877-666-8667, Europe +800-4141-9595, Hong Kong +852-2247-8688, Japan +81-3-6265-1530. Customers were also asked to complete the attached acknowledgement and return to Accuracy. For questions regarding this recall call 608-824-3362.

Device

Device Recall CyberKnife Robotic Radiosurgery Systems
  • Model / Serial
    models: G3, G4, VSI. Serial numbers: C0023 C0030 C0045 C0046 C0047 C0006 C0012 C0040 C0048 C0049 C0013 C0011 C0052 C0055 C0022 C0053 C0042 C0057 C0017 C0059 C0056 C0060 C0062 C0061 C0067 C0068 C0070 C0041 C0063 C0065 C0074 C0071 C0079 C0078 C0080 C0064 C0090 C0024 C0087 C0091 C0095 C0094 C0092 C0093 C0097 C0098 C0099 C0100 C0101 C0102 C0103 C0106 C0089 C0108 C0107 C0105 C0112 C0114 C0118 C0119 C0113 C0123 C0126 C0124 C0121 C0132 C0130 C0131 C0125 C0133 C0135 C0117 C0134 C0038 C0136 C0137 C0127 C0143 C0144 C0014 C0138 C0146 C0140 C0145 C0150 C0033 C0151 C0152 C0147 C0149 C0148 C0158 C0155 C0159 C0007 C0163 C0157 C0165 C0008 C0162 C0085 C0161 C0086 C0073 C0115 C0076 C0153 C0077 C0111 C0066 C0027 C0075 C0084 C0096 C0154.
  • Product Classification
    Radiology Devices
  • Device Class
    2
  • Implanted device?
    No
  • Distribution
    Worldwide Distribution - US including CA. MN, OK. FL. MO, TN, KS, TX, AZ, MS, IA, MA. NC, NY. IN, NJ, VA. LA, WA, WI, PA. CT, G,. MT, MD, LA., WV, OH, and DC. Foreign distribution to Taiwan, Japan, Korea, Turkey. Malaysia, Vietnam, Greece, China, Spain, France, Italy, Pakistan, and Georgia,
  • Product Description
    CyberKnife Robotic Radiosurgery Systems, models: G3, G4, VSI. || Radiology: The CyberKnife Robotic Radiosurgery System is indicated for treatment planning and image guided stereotactic Radiosurgery and precision radiotherapy for lesions, tumors and conditions anywhere in the body when || radiation treatment is indicated.
  • Manufacturer
    Accuray Incorporated

Manufacturer

Accuray Incorporated
  • Manufacturer Address
    Accuray Incorporated, 1310 Chesapeake Ter, Sunnyvale CA 94089-1100
  • Manufacturer Parent Company (2017)
    Accuray Inc
  • Source
    USFDA