Recall of Philips HeartStart MRx Monitor/Defib with Q-CPR Meter

According to New Zealand Medicines and Medical Devices Safety Authority, this recall involved a device in New Zealand that was produced by Philips Medical Systems (USA).

What is this?

A correction or removal action taken by a manufacturer to address a problem with a medical device. Recalls occur when a medical device is defective, when it could be a risk to health, or when it is both defective and a risk to health.

Learn more about the data here
  • Type of Event
    Recall
  • Event ID
    16288
  • Event Initiated Date
    2014-02-24
  • Event Country
  • Event Source
    NZMMDSA
  • Event Source URL
  • Notes / Alerts
    Data from New Zealand is current through July 2018. All of the data comes from the New Zealand Medicines and Medical Devices Safety Authority, except for the categories Manufacturer Parent Company and Product Classification.
    The Parent Company and the Product Classification were added by ICIJ.
    The parent company information is based on 2017 public records. The device classification information comes from FDA’s Product Classification by Review Panel, based on matches of recall data from the U.S. and New Zealand.
  • Extra notes in the data
    Recalling Organisation: Philips New Zealand Commercial Limited, Level 3, 123 Carlton Gore Road, Newmarket, AUCKLAND 1023
  • Reason
    When the heartstart mrx is in aed mode, the q-cpr meter is designed to display the 'do not touch the patient' icon during the shock advisory analysis period. if the user continues to deliver chest compressions when the shock advisory analysis begins, the 'do not touch the patient' icon may incorrectly remain on the screen after analysis or shock delivery is complete., when the heartstart mrx is in manual mode, the q-cpr meter is designed to display the 'do not touch the patient' icon when the device is charging to the selected energy. if the clinician continues to provide chest compressions while the device is charging, the q-cpr meter 'do not touch the patient" icon may incorrectly remain on the screen after shock delivery is complete.
  • Action
    Software to be upgraded

Device

Manufacturer

  • Manufacturer Parent Company (2017)
  • Source
    NZMMDSA