Safety Alert for Process Systems Manager Software Version 2.02.02c

According to Department of Health, this safety alert involved a device in Hong Kong that was produced by Roche Diagnostics Ltd.

What is this?

Alerts provide important information and recommendations about products. Even though an alert has been issued, it does not necessarily mean a product is considered to be unsafe. Safety Alerts, addressed to health workers and users, may include recalls. They can be written by manufacturers, but also by health officials.

Learn more about the data here
  • Type of Event
    Safety alert
  • Date
    2012-03-21
  • Event Country
  • Event Source
    DH
  • Event Source URL
  • Notes / Alerts
    Hong Kong data is current through September 2018. All of the data comes from the Department of Health (Hong Kong), except for the categories Manufacturer Parent Company and Product Classification.
    The Parent Company and the Product Classification were added by ICIJ.
    The parent company information is based on 2017 public records. The device classification information comes from FDA’s Product Classification by Review Panel, based on matches of data from the U.S. and Hong Kong.
  • Extra notes in the data
    Medical Device Safety Alert
  • Reason
    Field safety notice: roche process systems manager software version 2.02.02c the health canada issued a type i medical device recall concerning the process systems manager (psm) software version 2.02.02c [model no.: 4944607001] manufactured by roche diagnostics ltd. according to health canada, this recall is about issue with the psm software version 2.02.02c and higher that leads to an unintended change of patient demographics in the psm database which could affect the interpretation of results within the psm environment. for details, please refer to the health canada website: http://www.Hc-sc.Gc.Ca/dhp-mps/compli-conform/recall-retrait/_list/rec-ret_md-im_date_jan-mar_2012-eng.Php if you are in possession of the product, please contact your supplier for necessary actions.

Device

  • Model / Serial
  • Product Description
    Medical Device Safety Alert: Roche Process Systems Manager Software Version 2.02.02c
  • Manufacturer

Manufacturer