Events

Safety Alert for HeartStart MRx Monitor/Defibrillator

According to Department of Health, this safety alert involved a device in Hong Kong that was produced by Philips Medical Systems.

What is this?

Alerts provide important information and recommendations about products. Even though an alert has been issued, it does not necessarily mean a product is considered to be unsafe. Safety Alerts, addressed to health workers and users, may include recalls. They can be written by manufacturers, but also by health officials.

Learn more about the data here
  • Type of Event
    Safety alert
  • Date
    2014-12-09
  • Event Date Posted
    2014-12-09
  • Event Country
    Hong Kong
  • Event Source
    DH
  • Event Source URL
    https://www.mdco.gov.hk/english/safety/recalls/recalls_20141209.html
  • Notes / Alerts
    Hong Kong data is current through September 2018. All of the data comes from the Department of Health (Hong Kong), except for the categories Manufacturer Parent Company and Product Classification.
    The Parent Company and the Product Classification were added by ICIJ.
    The parent company information is based on 2017 public records. The device classification information comes from FDA’s Product Classification by Review Panel, based on matches of data from the U.S. and Hong Kong.
  • Extra notes in the data
    Medical Device Safety Alert
  • Reason
    Medical device safety alert: philips medical systems heartstart mrx monitor/defibrillator the australia therapeutic goods administration (tga) and the medicines and healthcare products regulatory agency (mhra), united kingdom posted a medical device safety alert concerning philips heartstart mrx monitor/defibrillator manufactured by philips medical systems. according to the manufacturer, the affected devices are heartstart mrx monitors/defibrillators with the following model and serial numbers: model m3535a: us00100100 to us00576623 model m3536a: us00100902 to us00576650 model m3536j: us00209838 to us00332675 model m3536m: us00500002 to us00553553 model m3536mc: us00500001 to us00500087 model m3536m2: us00554176, us00554177, us00554178 model m3536m4: us00500003 to us00574869 model m3536m5: us00500001 to us00562935 model m3536m6: us00554358 to us00576619 the manufacturer has identified issues that could impact the safety and/or performance of certain mrx monitor/defibrillators described below:- issue 1: the mrx can be susceptible to interference from electrical fast transients (efts) when connected to ac or dc power, operating with a lan cable, or operating near a source of eft interference, which could cause therapy to be delayed or delivered inadvertently. issue 2: if a user undertakes certain atypical clinical workflows (ie, when using external paddles for defibrillation or when using the periodic clinical data transmission (pcdt) option on the mrx), the mrx can exhibit unexpected behaviour. these workflows do not correspond to instructions in the mrx instructions for use (ifu) and are not expected to be performed by trained clinicians. in addition, these device behaviours have only been observed during internal testing, and have not been reported during clinical use. issue 3: the mrx could stop demand mode pacing due to an ecg leads-off condition when electrode-to-skin contact impedance values are outside design ranges for detection. according to the manufacturer, the above issues will cause a delay in defibrillation therapy and/or an unintended shock to patient or users. the manufacturer will implement a software upgrade for all units affected by one or more of the above issues. the manufacturer advises users that they can continue to use their mrx prior to receiving the software upgrade, provided they follow the temporary workaround instructions provided in the customer letter. for details, please refer to the following links: http://apps.Tga.Gov.Au/prod/sara/arn-detail.Aspx?k=rc-2014-rn-01275-1 http://www.Mhra.Gov.Uk/safetyinformation/safetywarningsalertsandrecalls/fieldsafetynotices/con478819 if you are in possession of the affected products, please contact your supplier for necessary actions. posted on 9 december 2014.

Device

HeartStart MRx Monitor/Defibrillator
  • Model / Serial
  • Product Description
    Medical Device Safety Alert: Philips Medical Systems HeartStart MRx Monitor/Defibrillator
  • Manufacturer
    Philips Medical Systems

Manufacturer

Philips Medical Systems
  • Manufacturer Parent Company (2017)
    Philips
  • Source
    DH