Events

Recall of IPRO CARELINK THERAPY MANAGEMENT SOFTWARE

According to Health Canada (via FOI), this recall involved a device in Canada that was produced by MEDTRONIC OF CANADA LTD..

What is this?

A correction or removal action taken by a manufacturer to address a problem with a medical device. Recalls occur when a medical device is defective, when it could be a risk to health, or when it is both defective and a risk to health.

Learn more about the data here
  • Type of Event
    Recall
  • Event ID
    63119
  • Event Risk Class
    II
  • Event Initiated Date
    2017-10-12
  • Event Country
    Canada
  • Event Source
    HC
  • Notes / Alerts
    Canadian data is current through March 2018. All of the data comes from Health Canada, except for the categories Manufacturer Parent Company and Product Classification.
    The Parent Company and the Product Classification were added by ICIJ.
    The parent company information is based on 2017 public records. The device classification information comes from FDA’s Product Classification by Review Panel, based on matches of recall data from the U.S. and Canada.
  • Extra notes in the data
  • Reason
    Due to a time conversion error data uploaded from the iprot2 recorder to the carelink ipro software using the new carelink ipro uploader feature may result in incorrect reports. this pertains only to reports generated between september 23 2017 and september 27 2017 that used the new carelink ipro uploader feature. specifically when data from the ipro2 recorder was uploaded using the new carelink ipro uploader feature the glucose reading timestamps inadvertently defaulted to greenwich mean time (gmt) /coordinated universal time (utc). manufacturer determined that the difference in time zones could result in calculation and display errors on the reports. this could lead to potential differences or inaccuracies in the sensor tracings which also affect the display of meals and activities and the resulting report.

Device

IPRO CARELINK THERAPY MANAGEMENT SOFTWARE
  • Model / Serial
    Model Catalog: MMT-7340 (Lot serial: 3081022); Model Catalog: MMT-7340 (Lot serial: 3087942); Model Catalog: MMT-7340 (Lot serial: 3030864); Model Catalog: MMT-7340 (Lot serial: 3088217); Model Catalog: MMT-7340 (Lot serial: 3075370); Model Catalog: MMT-7340 (Lot serial: 3058602); Model Catalog: MMT-7340 (Lot serial: 3088123)
  • Product Description
    IPRO CARELINK THERAPY MANAGEMENT SOFTWARE
  • Manufacturer
    MEDTRONIC OF CANADA LTD.

Manufacturer

MEDTRONIC OF CANADA LTD.
  • Manufacturer Address
    BRAMPTON
  • Manufacturer Parent Company (2017)
    Medtronic plc
  • Manufacturer comment
    “If our surveillance systems identify a potential performance issue, our personnel promptly evaluate the problem, including, when appropriate, conducting root cause investigations and internal testing to assess whether the product continues to meet specifications and defined performance criteria,” Medtronic told ICIJ in a statement. “In some cases, based on this evaluation, Medtronic may determine that a recall is necessary.” The company said that it communicates with healthcare providers and/or patients and provide recommendations to address such issues. Medtronic noted that these communications can include letters, emails, calls, press releases, physician notifications and social media postings, as well as informing the FDA and other regulators of the actions.
  • Source
    HC