Events

Recall of Syngo X-Workplace with software version VD10E (image processing workstation used with x-ray based diagnostic imaging system)

According to Department of Health, Therapeutic Goods Administration, this recall involved a device in Australia that was produced by Siemens Healthcare Pty Ltd.

What is this?

A correction or removal action taken by a manufacturer to address a problem with a medical device. Recalls occur when a medical device is defective, when it could be a risk to health, or when it is both defective and a risk to health.

Learn more about the data here
  • Type of Event
    Recall
  • Event ID
    RC-2016-RN-00267-1
  • Event Risk Class
    Class I
  • Event Initiated Date
    2016-03-09
  • Event Country
    Australia
  • Event Source
    DHTGA
  • Event Source URL
    https://apps.tga.gov.au/Prod/sara/arn-detail.aspx?k=RC-2016-RN-00267-1
  • Notes / Alerts
    Australian data is current through July 2018. All of the data comes from the Australian Therapeutic Goods Administration, except for the categories Manufacturer Parent Company and Product Classification.
    The Parent Company and the Product Classification were added by ICIJ.
    The parent company information is based on 2017 public records. The device classification information comes from FDA’s Product Classification by Review Panel, based on matches of recall data from the U.S. and Australia.
  • Extra notes in the data
  • Reason
    An issue can occur after the export of segmentation results of the left atrium created on syngo x workplace to an electro-anatomical 3d mapping carto system. after importing, the segmentation result appears mirrored at the carto system, and can't be used for the ablation procedure. although unlikely, there is a risk of serious health effects if the incorrect image is used for ablation.
  • Action
    Siemens is advising users that a software upgrade will be performed as a permanent correction. Users are advised to stop using any segmentation result for export to the CARTO system until the software upgrade is performed. This action has been closed-out on 25/01/2017.

Device

Syngo X-Workplace with software version VD10E (image processing workstation used with x-ray based...
  • Model / Serial
    Syngo X-Workplace with software version VD10E (image processing workstation used with x-ray based diagnostic imaging system)Catalogue Numbers: 10094165, 10281299 and 10502522 when used in combination with CARTO systemsARTG Number: 160940
  • Manufacturer
    Siemens Healthcare Pty Ltd

Manufacturer

Siemens Healthcare Pty Ltd
  • Manufacturer Parent Company (2017)
    Siemens AG
  • Source
    DHTGA