Recall of Philips Network Firewall 867098 (Cisco ASA 5506 Firewall) used with the Philips IntelliVue Information Center iX or Classic Information Center

According to Department of Health, Therapeutic Goods Administration, this recall involved a device in Australia that was produced by Philips Electronics Australia Ltd.

What is this?

A correction or removal action taken by a manufacturer to address a problem with a medical device. Recalls occur when a medical device is defective, when it could be a risk to health, or when it is both defective and a risk to health.

Learn more about the data here
  • Type of Event
    Recall
  • Event ID
    RC-2017-RN-01332-1
  • Event Risk Class
    Class II
  • Event Initiated Date
    2017-10-18
  • Event Country
  • Event Source
    DHTGA
  • Event Source URL
  • Notes / Alerts
    Australian data is current through July 2018. All of the data comes from the Australian Therapeutic Goods Administration, except for the categories Manufacturer Parent Company and Product Classification.
    The Parent Company and the Product Classification were added by ICIJ.
    The parent company information is based on 2017 public records. The device classification information comes from FDA’s Product Classification by Review Panel, based on matches of recall data from the U.S. and Australia.
  • Extra notes in the data
  • Reason
    Philips has identified a defect involving the clock signal component within the philips network firewall 867098 (cisco asa 5506 firewall). this component has a high probability of failing in appliances that have been running for greater than 18 months. where the clock signal component fails, the firewall will stop functioning and it will not boot and it will be unable to recover from the component failure. this failure will result in a loss of communication between devices that are separated by the firewall, which may cause the information center to reboot.
  • Action
    Philips representatives will contact affected customers to arrange for replacement of all affected units supplied by Philips.

Device

  • Model / Serial
    Philips Network Firewall 867098 (Cisco ASA 5506 Firewall) used with the Philips IntelliVue Information Center iX or Classic Information CenterSerial Number: all numbers less than JMX2050000ARTG Number: 94237
  • Manufacturer

Manufacturer

  • Manufacturer Parent Company (2017)
  • Source
    DHTGA