Recall of Device Recall Syngo.via

According to U.S. Food and Drug Administration, this recall involved a device in United States that was produced by Siemens Medical Solutions USA, Inc.

What is this?

A correction or removal action taken by a manufacturer to address a problem with a medical device. Recalls occur when a medical device is defective, when it could be a risk to health, or when it is both defective and a risk to health.

Learn more about the data here
  • Type of Event
    Recall
  • Event ID
    79532
  • Event Risk Class
    Class 2
  • Event Number
    Z-1303-2018
  • Event Initiated Date
    2018-01-08
  • Event Date Posted
    2018-03-20
  • Event Status
    Open, Classified
  • Event Country
  • Event Source
    USFDA
  • Event Source URL
  • Notes / Alerts
    U.S. data is current through June 2018. All of the data comes from the U.S. Food and Drug Administration, except for the category Manufacturer Parent Company.
    The Parent Company was added by ICIJ.
    The parent company information is based on 2017 public records.
  • Extra notes in the data
    System, image processing, radiological - Product Code LLZ
  • Reason
    A software functionality in the report sections findings information and summary of measured findings is not performing properly. the system will use the original values instead of displaying and saving corrected/modified values. outdated information could be sent to the referring physician when creating the formal report in the reporting system.
  • Action
    Customer Advisory Notice SY065/17/P was sent to direct accounts. Firm is continuing to work on software solution. A workaround is available and is described in the Customer Advisory Notice.

Device

  • Model / Serial
    Model Number 10496180
  • Product Classification
  • Device Class
    2
  • Implanted device?
    No
  • Distribution
    Device is software only. No products are distributed to wholesale dealers, distributers or retailers
  • Product Description
    Syngo.via. Medical Device Software. Picture archiving and communications system.
  • Manufacturer

Manufacturer

  • Manufacturer Address
    Siemens Medical Solutions USA, Inc, 40 Liberty Blvd, Malvern PA 19355-1418
  • Manufacturer Parent Company (2017)
  • Source
    USFDA